We want you to be happy with your purchase and trying our best to offer the better service to our customers, so we offer some solution if you have below problems or meet below situation:
1.If you received a machine and found the machine was broken:
First, we should note that we will not send any used machine or broken machine to our customers. As we all know, everything will happen during shipping, if your machine is broken, pls contact us and help us to complaint this to shipping company. We are here to help you.
2.If you don' t know how to assemble machine or use the machine:
Some of our machine may need you assemble them, or you have any problems about the machine, just send us e-mail or message, we will send you video and manual to help you know more about it.
